Need need help.
Before 30 days I install (on sister lap-top, asus,> she go to wok on cruzers ship, and now she have problem - she can not log in<) Microsoft Windows 8.1 Professional X64 Incl Update Jan 2016 - Freeware Sys.
After turn on, first screen is:
After ok next screen
We do not know old password. I do not remember that I put password when I install windows in first time. We have not problem with this never just after about 30 days.
On lap top she can not use F8 button to go in safe mode.
When use shift+restart on the screen is picture with : Choose an option > with 3 icon Continue, Troubleshoot and Turn of your PC.
After Troubleshoot > Advanced options > Command prompt , pc not open command prompt, pc open again first screen Your password is expired and must be changed.
How to make way to windows 8 work???? Some idea pls.
Tnxxxxxxxxxxxxx